Who we are

TELENIA SOFTWARE

Telenia Software is an Italian software house founded in 1994 that develops and markets through System Integrator Customer Interaction systems aimed at mid-size and large private and public companies: from the VoIP TVox Contact Center communication platform to the multi-vendor solutions of the TConsole for sighted or visually impaired operators, and TSam for the documentation of telephone charges and the monitoring of the TLC network. The organization and skills acquired allow Telenia Software to support its sales channels in all its sales and post sales processes: Design, Technical and Commercial Support, SW Customization, first or second level Help Desk; also 24H.

The results speak for us

For over 20 years we have supported mid-size and large Italian companies in managing their relationships with customers.

6.900

Active Contact Center Workstations

+15% Y2Y

Active Contact Center Workstations

3.800

n. of requests managed by Service Desk (2018)

OUR MANAGEMENT TEAM

Diego Briani
Sales Manager

Roberto Grava
Customer Care Manager

Christian Tregnaghi
R&D Manager

Luca Rigodanza
Channel Manager