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Customer Interaction Systems Development

from Voip CContact Center and PBX to

Multivendorapplications for Attendant Operators and Accounting

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Attendant Multiplatform System

Contact Center & PBX


Visually Impaired
Text to Speech
Display Braille
Contact Center
Voice Recording
Lan Fax
Custom Applications

Fixed Accounting
Mobile Accounting
TLC Network Monitoring


Maximum flexibility

Telenia Software Solutions can be managedin Stand Alone or interconnected environments with other communication systems already present in order to expand its functionality:






TVox Communication
VoIP unified communications software platform based on open standards.

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TVox Contact Center
Management of INBOUND and OUTBOUND multi-service and multicustomer services.

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TVox Voice Recording
recording conversations in Auto mode or OnDemand through the UCclient.

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TVox LanFax Server
Manage VOIP Fax services based on the T.38 standard, sized to the number of fax channels contemporaries.

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TVox Multichannel Alarm
for sending multi alarms Emergencies to internal users and external contact lists via voice message, email, sms with digit confirmation and reports

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TVox Conference Bridge
management of conference rooms for simultaneous communication between multiple interlocutors with an unlimited number of participants, in public or private mode.

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user portal for accessing webservices fax, phone books, and management of personal phone services.

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TConsole Attendant
Multivendor application for attendant Sighted, blind and visually impaired with speech and Braille display. Certified byItalian Blind Union.

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Tsam Accounting&Monitoring
application for control of fixed and mobile telephone costsand maintenance of TLC network.

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Focus ON:
TVox Contact Center

Find out how TVox Agent Client simplifies the operator Contact Center work!






 The value of a fast and competent support

Always on the side of our partners from pre sales to after sales




Join the Partner Program to offer our solutions to your customers!

learn more about becomingTelenia software Partner


Telenia Software Solutions meet the needs of medium and large public and private companies 


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Telenia Software S.r.l. 
Sede Principale 
37047 San Bonifacio (Verona)
Via Marco Minghetti, 18 
tel. + 39 045 222 46 00
fax. +39 045 6104307 
Reg. Imprese C.F. e P.IVA 03904720236 

REA n° 375137

Sede Operativa  Firenze
Via Giacomo Matteotti, 26 50055 Lastra a Signa
tel. 335354502

Telenia Technical Service Center
Napoli, Sassari, Porto San Giorgio (FM), Bergamo, Genova, Catania

Note Legali